• Agile & SAFe methodology - ScrumMaster/ARCH
• ITIL protocol standards and service management
• IT technical sales proposal creation
• Expert on designing cloud models(IaaS, PaaS, SaaS)
• Architecture Methods, Principles and Patterns (OOAD, GoF, SOA) and Pre-sales experience
• Project management agile concepts and competencies, Jira project tracking
• Client account service delivery management
• Microsoft 365 Tenant-to-Tenant migrations project implementation
• Windows server administration, Active directory & MS Exchange On-premise migration
• Microsoft Office 365 products Administration(SharePoint Online, Exchange Online, OneDrive for Business, MS Teams, PowerApps, Yammer)
• Microsoft Defender for Cloud Apps and Office 365 compliance policy configuration
• Azure Active Directory administration, identity protection and cloud Devops access policies
• Microsoft Endpoint Configuration Manager (SCCM) & Microsoft Endpoint Manager (Intune)
• Knowledge of SQL, Oracle solutions and API-rest
• OSS/BSS IT landscape and orchestration
• IT process automation & BOT Idea Qualification
• Site reliability engineering (SRE) and Azure Kubernetes microservices.
• Apigee , GitHub, API integration
• Dell Boomi,Artemis ,APIGEE as Middleware
• Blockchain & decentralized technologies
• CA Identity Manager implementation
• Configuration Management Database and CMS.
• ServiceNow platform Administration.
• Reporting (Weekly/monthly/Quarter &Trend)
• Cisco commerce estimates, NetBrain
• Tableau desktop creator and Power BI
• Root Cause analysis and Escalation mgmt.
• Negotiations and sales expertise
• Team leadership and Decision-making strength
• Experience in handling high pressure situations and deadlines.
• Programing languages: PowerShell, Python,Excel macros VBA, Groovy, Automaton Anywhere (RPA), Quest ActiveRole automation, RabbitMQ