AL Hamadah Logistics International, Khartoum, Sudan
2016–2017 / IT
Administrator
I started as trainee for 2 months then I signed a
contract to become IT Administrator of the information technology
department.
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Configured hardware, devices, and software to set up work stations
for employees.
·
Installed, modified, and repaired software and hardware to resolve
technical issues.
·
Documented support interactions for future reference.
·
Explained technical information in clear terms to non-technical
individuals to promote better understanding.
·
Backup and restore the user’s data and protected it.
·
Operating systems install and configure.
·
Provides assistance to all computer users for all types of program,
to enable them to perform their duties smoothly.
·
Controls day-to-day operation of data communication networks, as well
as installation and repair of equipment’s.
·
Assists the Manager, IT in systems management and new projects.
AL Hamadah
Logistics International, Khartoum,
Sudan
2017 – present / System Admin (IT HEAD Section)
Shortly after I joined the company our IT manager
resigned in that so I started a new chapter as acting manager and System
Admin of the department.
·
Managing IT Department Reports.
·
Implemented, configured, and optimized safety standards.
·
Managed team performance by training, mentoring, disciplining, and
motivating employees.
·
Planned, scheduled, and delegated daily work to team of employees.
·
Tested components and systems to evaluate performance and identify
concerns.
·
Managed daily activities, assigned tasks to specific staff members
and utilized proven management techniques to cut workflow downtime and
maximize revenues.
·
Manage network servers and technology tools.
·
Set up accounts and workstations.
·
Monitor performance and maintain systems according to requirements.
·
Troubleshoot issues and outages.
·
Ensure security through access controls, backups and firewalls.
·
Upgrade systems with new releases and models.
·
Develop expertise to train staff on new technologies.
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