Senior IT Systems Administrator, KNETCO, kuwait - 0 3 / 2 0 2 4 - P r e s e n t

• Designing and implementing IT infrastructure to support business operations, ensuring scalability, performance, and security.

• Installing, configuring, and maintaining Windows 10, 11, and Windows Server 2022, providing stable and secure operating environments.

• Set up and managing DNS, DHCP, WSUS, and Active Directory services, enhancing network management and resource allocation.

• Administering and configuring Huawei Fusion Compute Virtualization.

• Installing & configuring Fortinet Firewall (101F) to implement security policies and traffic management to safeguard the network from threats.

• Installed and configured Huawei OceanStor & Synology NAS storage solutions for secure data storage, backup, and efficient file management.

• Administering and configuring Office 365, Microsoft Teams, OneDrive, and SharePoint Online, improving collaboration and productivity.

• Managing and Deploying Blackberry Cylance protect Antivirus for end user client pcs.

• Administering and configuring of Checkpoint Email spam filter.

• Installing and configuring Commvault & Veeam Backup & Replication to ensure data protection and enable effective disaster recovery planning.

• Develop IT policies and contribute to infrastructure budgeting, aligning with business strategies and optimizing costs.

• Managing Iface 950+ fingerprint machine, integrating it with internal systems to streamline attendance and access control.

• Administering Meena Me HR system, ensuring accurate and efficient HR operations for attendance and access tracking.

• Configuring and maintaining Cisco (catalyst 3560), & D-Link switches ensuring network stability, security, and performance for optimal business connectivity.

• Installing and managing various software applications like Adobe professional & AutoCAD, ensuring efficient system performance and meeting operational requirements.

• Conduct product evaluations and collaborate with vendors for procurement, selecting the best solutions for business needs.

• Managing the procurement process, aligning IT purchases with business requirements and budget constraints.

• Troubleshot and maintaining IT hardware, including servers, PCs, laptops, printers, and photocopiers, ensuring minimal downtime.

• Provide comprehensive IT Helpdesk support, manage service contracts, and track IT assets for efficient management.

Senior Systems Administrator, OSN, Kuwait - 0 1 / 2 0 0 5 - 0 3 / 2 0 2 4

• Installing and configuring Microsoft client/Server OS and various applications in both on premise and cloud environments.

• Managing and implementing of Microsoft 365 services (Exchange online, SharePoint, Teams, OneDrive & Intune), Exchange 2016, Force point web and Cloud Security Gateway.

• Planning, design & maintain Azure cloud environment & system architecture.

• Installing and configuration of Symantec backup Exec 15 and Veeam Backup and replication 11.0

• Installing and configuration of Citrix VDI, WVD, Hyper-V, VMware vcenter and Esxi.

• Installing and configuration of Antivirus like Trend Micro Office scan XG, McAfee 8.8 & Trellix Epolicy Orchestrator

• Responsible for managing manage engine products like Ad Manager, service desk, AdAudit Plus, Application manager & desktop central.

• Responsible for maintaining Active directory, DHCP, DNS, WSUS, File server, print Servers and Group policies.

• Responsible for Backup and recovery critical systems.

• Proven track record of implementing cost-effective solutions to improve system performance and efficiency.

• Strong troubleshooting skills to quickly identify and resolve technical issues.

• Excellent communication and leadership abilities, successfully leading cross-functional teams to achieve project goals.

• Installing, configuration & deploying Windows Server patches using qualys & application patches Using PDQ Deploy.

• Provide Level 2 and 3 technical support, assist in the evaluating and procuring IT Hardware.

• Strong ability to share knowledge coherently with others.

• Responsible for managing Avaya Gateway G450, PRI ,MPLS, SD-WAN Lines.

• Maintaining and installing of Juniper SSG-140 firewall, Cisco ASA firewalls and cisco Switches.

• Administration, Securing & Troubleshooting the WAN & Corporate LAN infrastructure.

• Provide weekly and monthly activity reports to Senior Management.

• Excellent communication skills and the ability to work well with all levels of business users in a professional manner.

• Responsible for server hardware, System implementations, Performance Tuning, monitoring and Upgrade.

• Analyze existing operations and make recommendations for the improvement and development of the relevant IT systems.

System Engineer, Q8 Information Technologies, Kuwait - 0 7 / 2 0 0 4 - 0 1 / 2 0 0 5

• Supporting and solving Network problems.

• Managing servers and desktops.

• Installation and configuration of operating systems and software’s on new computers.

• Responsible for installation and maintenance of file server and network Printers.

• Installing and configuring Windows 98, Windows 2000, and Windows XP operating system.

• Developing standards and procedures for assembling, installing and configuring PCs.

Network Engineer, Suprawin Technologies LTD, India - 0 1 / 2 0 0 4 - 0 5 / 2 0 0 4

• Installing and configuring Windows 98, Windows 2000, and Windows XP operating system.

• Designing and Implementing Backup policy for the important data and the company servers.

• Responsible for the company network design and maintenance for a large scale company.

• Responsible for managing File server.

• Responsible for installation and maintenance of Printers.

• Responsible for upgrade plan for the network and the servers currently applied.

• Users & group management.

• Developing standards and procedures for assembling, installing and configuring servers/PCs.

• Configuring Essential DHCP and DNS Services.

• Implementing Terminal Services in administration/Application Server Mode.

• Performance tuning and Troubleshooting Network Services.

Service Engineer, Mahindra Infotech, India -0 6 / 2 0 0 2 - 0 1 / 2 0 0 4

• Maintaining Servers and Desktops.

• Installation of 98, XP, NT / 2000 Server and Workstation.

• Creating Users and Groups Management.

• Configuring the Printers & Network Printers

• Troubleshooting all problems & conflicts.

• Responsible for implementing and maintaining all LAN/WAN policies and procedures.

• Network installation and configuration of Routers & switches.

• Implemented Fault tolerance, backed up and restored files, and managed printers.

• Installation and configuration of operating systems and software’s on new computers.

• Install patches and service packs.