Computer Application
Albany Archeological Library
Dubai - UAE
June 2010 / July 2018
∙ Installing and configuring computer hardware, software, systems, networks, printers and scanners ∙ Monitoring and maintaining computer systems and networks
∙ Responding in a timely manner to service issues and requests
∙ Providing technical support across the company (this may be in person or over the phone) ∙ Setting up accounts for new users
∙ Repairing and replacing equipment as necessary
∙ Possibly training more junior staff members
Sales Coordinator
Snoonu Trading And Service Company (Qatar)
Qatar
August 2019 / September 2022
Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. ∙ Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. ∙ Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
∙ Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. ∙ Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
∙ Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
∙ Hiring and training sales staff and ensuring staff meets their quotas and goals. ∙ Managing budgets for expenses like bonuses, marketing, and travel.
∙ Making the company's products and services as attractive to potential customers as possible.
Driver Cum Messenger
OTIS Elevator
Qatar
October 2022 / July 2023
Deliver Messages and items, documents, and packages between establishment department and to other establishments and private homes. Check with home o!ces after completed delivery to confirm deliveries and collections and to receive instructions for other deliveries
