Date: May 2022

Job title: Managing Partner – CIO -Business Analyst & ERP Consultant

Institution: Valerie Information Technology (Sudan – Rwanda)

Employee’s numbers: 10

https://valerie-it.com/

Responsibilities:

1.Determining ERP needs via consultation, business process analysis, and observations.

2.Liaise with the vendor’s development team to design, develop, and test the requirements as per the specifications.

3.Evaluating the ERP system process across the company's business processes and finding the gaps

4.Evaluating the common data modules (Master Data, Customer, Suppliers, and User Access) and finding the gaps

5.Evaluating the finance modules (AP-AR, general accounting, fixing assets, costing, fiscal year, and period closing) and finding the gaps

6.Evaluating the purchasing modules (Purchasing, WH, and WH Costing) and finding the gaps

7.Evaluating the sales modules (Sales, Sales WH) and finding the gaps

8.Evaluating the manufacturing modules (manufacturing setup, manufacturing costing) and finding the gaps

9.Evaluating the network infrastructure across the company building and finding the gaps

10.Evaluating the network security and finding the gaps

11.Evaluating the company team and finding the gaps

12.Examine internal IT controls, evaluate their design and operational effectiveness, determine exposure to risk, and develop remediation strategies.

13.Troubleshoot security and network problems.

14.Respond to all system and/or network security breaches.

15.Plan, implement, monitor, and upgrade security measures for the protection of the organization’s data, systems, and networks.

16.Participate in the change management process.

17.Test and identify network and system vulnerabilities and create counteractive strategies to protect the network.

18.Conduct efficient and effective IT audit procedures.

19.Communicate complex technical issues in simplified terms to the relevant staff.

20.Perform regular audit testing and provide recommendations.

21.Review, evaluate, and test application controls.

22.Provide recommendations and guidance on identified security and control risks.

23.Develop a strong understanding of business and system processes.

Date: March 2021 to May 2022

Job title: Business Development Manager & ERP Consultant.

Institution: Rotana Flour Mills Ltd.

Wales for Logistics Ltd.

Rotana Line (Dubai).

Rotana Line (Egypt).

Employee’s numbers: 300

http://rotanaflourmills.com/

Responsibilities:

1. Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.

2. Seek out the appropriate contact in an organization.

3. Generate leads and cold call prospective customers.

4. Meet with customers/clients face to face or over the phone.

5. Foster and develop relationships with customers/clients.

6. Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.

7. Think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business.

8. Work strategically - carrying out necessary planning to implement operational changes.

9. Drawing up client contracts - depending on the size of the company - this task may be completed by someone else or agreements may not be as formal.

10. Have a good understanding of the businesses' products or services and be able to advise others about them.

11. Ensure staff are on board throughout the organization and understand the need for change and what is required of them.

12. Train members of your team, arranging external training where appropriate.

13. Discuss promotional strategy and activities with the marketing department.

14. Liaise with the finance team, warehousing, and logistics departments as appropriate.

15. Seek ways of improving the way the business operates.

16. Attending seminars, conferences, and events where appropriate.

17. Determining ERP needs via consultation, business process analysis, and observations.

18. Evaluating existing IT infrastructure and recommending system improvements.

19. Evaluating existing IT Application Team and recommending team improvements.

20. Developing and configuring customized ERP solutions.

21. Providing ERP IT training and technical support.

22. Liaise with vendor’s development team to design, develop and test the requirements as per the specifications.

23. Evaluating the ERP system process across the company business process & find the gaps & give the recommendations.

Date: October 2019 to Oct 2021

Job title: ICT Group Manager

Institution: Bash Pharma Pharmaceuticals Ltd.

Badr veterinary CO Ltd.

Bash Invest CO Ltd.

GLC – German Lubricant Ltd. (Fuchs)

Employee’s numbers: 300

https://bashpharma.com/

https://badrvet.com/

https://glceg.com

Responsibilities:

1. Team Management: Managing a team of 7 members who have their skill set in IT Infrastructure & Application.

2. Strategic Planning.

3. Delivery Management.

4. Program Management.

5. Budgeting & Costing.

6. Quality Management.

7. Process Training and Support.

8. Developed a career path for my department, which is accepted and appreciated by the higher management.

9. Developed and introduced IT Policy, which is successfully implemented:

10. Employee Orientation

11. Fair Usage of company provided IT assets including Hardware/Software and Internet.

12. Web Access Controls

13. ERP Sage X3 Implementation & Support (Functional - Technical) - Finance Module - Sales Module - WH Module - Purchasing Module - Production Module

Date: September 2011 to September 2019

Job title: Sudan IT Manager

Institution: Hikma Pharmaceuticals PLC Sudan

Employee’s numbers: 250

www.hikma.com

Responsibilities:

1. Team Management: Managing a team of 6 members who have their skill set in Open Source- windows, Cisco and IOS.

2. Candidate Short-listing: Solely responsible for short listing, interviewing, and finalizing candidates for IT-NOC/Support Dept.

3. Responsible for conducting appraisal & performance-based reviews of my team. I set and measure the goals, which are set in accordance with their skill set.

4. Contact person for my team members to resolve issues of any nature ranging from personal to departmental.

5. Strategic Planning

6. Delivery Management

7. Program Management

8. Budgeting & Costing

9. Quality Management

10. Process Training and Support

11. Developed a career path for my department, which is accepted and appreciated by the higher management.

12. Developed and introduced IT Policy, which is successfully implemented.

13. Employee Orientation

14. Fair Usage of company provided IT assets including Hardware/Software and Internet.

15. Web Access Controls

16. ERP Sage X3 Implementation & Support (Functional - Technical) - Finance Module - Sales Module - WH Module

- Purchasing Module - Production Module

Date: September 2005 to September 2011

Job title: ICT Assistant

Institution: United Nation Population Fund (UNFPA).

Employee’s numbers: 150

www.unfpa.org

Responsibilities:

1. Network Administrator in Field Offices

2. Network Administrator in CO

3. IT contact point for the corporate IT department in Paris

4. Implementation of internal IT procedures, administration of e Front’s communication and network infrastructures

5. IT contact point for end-users and local providers

6. Monitoring and administration of the local servers and systems (DC, ADC, VPN, Fileserver, SQL, Oracle)

7. Administration of the VOIP phone system

8. Inventory management

9. Support and training the users’ workstations in the 4 offices.

10. Users’ account management

11. Backup management

12. Creation and management of the software build process

13. Creation and management of the testing and projects environments

14. Data management

15. Maintaining and troubleshooting the network problems in the branch offices and head office.

16. Training of client’s IT teams for application IT management

17. Maintenance of system tools on client’s equipment (OCS, antivirus, GPO…)

18. IT Helpdesk Support for post-sales activities and pre-sales, level 1

19. Recommendations for improving the IT infrastructure and routine configuration and installation of IT solutions.

20. Assistance in execution of ongoing and future IT projects in relation with HQ