Position: Customer Service Officer (CSO), Employment No. 1474.

Employer: Bank of Syria and Overseas (BSO)

Address: Tishreen roundabout, Swaida, Syria

Website: www.bso.com.sy

Duration: From  December 2021 until August 2023 .

Duties and responsibilities:

ü  Answering all customer inquiries and identifying their needs.

ü  Opening and closing accounts, following up and renewing them, dismantling dormant accounts, and following up on banking agencies.

ü  Responsible for accurately processing routine transactions in the bank.

ü  Providing basic information about banking products or services (ATM, POS, EBSO).

ü  Issuing SYGS bank transfers.

ü  Entering incoming  transfers (SYGS), traditional transfers ,and checks for collection.

ü  Transfer money between accounts.

ü  Deduction of banking commissions.

ü  Archiving bank notices and sending daily reports to the general management of the bank.

Position: Teller and Head Teller, Employment No. 1474.

Employer: Bank of Syria and Overseas (BSO)

Address: Tishreen  roundabout , Swaida, Syria

Duration : From September 2020 until December 2021

Duties and responsibilities:

ü  Receiving deposits, loan payments, cash withdrawals, cashing checks, and cashing from savings books.

ü  Reconciling the cash drawer by proving cash transactions and counting and filling banknotes.

ü  Maintaining the supply of cash and currencies and transferring  counterfeit currencies  and Mutilated currencies to the chief teller.

ü  Maintaining customer confidence and protecting bank operations by maintaining confidentiality of information.

ü  Complete all foreign exchange operations.

ü  Transfer between the main and sub-funds and the bank's main safe.

ü  Carrying out daily cash inventories to ensure that the actual fund matches the book fund.

Position: E-Service Project Manager (Project Owner)

Employer: Travelo office for electronic services

Address: pivotal street, above Barbar Restaurant, 4th Floor, Swaida, Syria

Duration : From March 2021 until now

Duties and responsibilities:

ü  Securing all electronic services for the Syrian Virtual University (SVU).

ü  Preparing and coordinating research projects for the Syrian Virtual University and all universities.

ü  Registering for scholarships around the world and preparing letters of recommendation and motivational letters.

ü  Securing university admissions from universities in the European Union.

ü  Designing CVs (Canadian, European, Gulf, professional).

Position: General Accountant

Employer: Cosmetics Company

Address: Al-Reem Tower, Swaida, Syria

Duration : From January 2016 to January 2018

Duties and responsibilities:

ü  Compliance with all accounting and financial regulations for commercial companies.

ü  Enter purchase and sales invoices.

ü  Paying bonds and bills, entering payment and receipt orders, and calculating annual consumption.

ü  Create daily reports on accounting movements, design balance sheets and monthly profit and loss statements.

ü  Provide data to managers, investors and other parties.

ü  Maintain accurate financial records, conduct audits and resolve discrepancies.

ü  Use accounting software such as Al-Ameen accounting and warehouse software.

ü  Conducting a physical inventory of materials in the warehouse and reconciling it with the inventory listed in the books.

Position: Sales Manager

Employer: City Man company

Address: Opposite the Directorate of Education, Swaida, Syria

Duration : From January 2010 to January 2019

Duties and responsibilities:

ü  Building and maintaining relationships with clients.

ü  Work with internal departments, such as marketing or product teams, to engage audiences and customers on a deeper level."

ü  Constant striving to achieve the required sales rate for the company.

ü  Possessing a deep knowledge of providing the company's products.

ü  Commitment to follow company policies and regulations.

ü  Proactively pursue business and sales opportunities.

ü  Solve problems for customers by developing innovative and bespoke sales solutions.