A new job opportunity is available for the position ofHelpdesk Support Specialist - Pakistan -

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job description

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Who We Are:


ICE Consulting is a prominent Managed IT Services provider, dedicated to delivering exceptional IT solutions since 1997. We focus on small to medium-sized enterprises, seamlessly integrating managed IT services such as network security, UNIX/Linux & Windows engineering, system and database administration, help desk support, and VoIP support. We pride ourselves on our commitment to quality service and are searching for skilled individuals to join our enthusiastic team.


Who You Are:


You are a customer-focused Helpdesk Support Specialist with a passion for technology and problem-solving. Your experience allows you to provide exceptional support to a user base of over 700 clients, assisting with various IT-related inquiries both remotely and on-site. You are adept in troubleshooting hardware and software issues and can communicate effectively with users of various technical backgrounds.


About the Role:


As a Helpdesk Support Specialist, you will serve as the first point of contact for all IT-related issues. You will facilitate support through phone, email, and ticketing systems, resolving technical problems efficiently and ensuring end-user satisfaction. Your role will involve configuring and maintaining hardware, managing software installations, and documenting support requests to continually enhance the IT support process.


https://www.bayt.com/ar/pakistan/jobs/helpdesk-support-specialist-73234183/?_gl=1*y2wwie*_up*MQ..*_ga*MjAyOTYyNDE3My4xNzU1NzA3OTc5*_ga_1NKPLGNKKD*czE3NTU3MDc5NzkkbzEkZzAkdDE3NTU3MDc5NzkkajYwJGwwJGgw

Job requirements

  • years experience

    Not Set

  • Required gender

    Not Set

  • اللغة الانجليزية

    أساسيات

  • Required age

    Not Set

  • Professional level

    Not Set

  • Educational level

    Not Set

  • مايكروسوفت أوفيس

    جيد جدا

Salary and type of work

  • Salary

    غير محدد

  • employment type

    undefined

Job features

Short link to the job https://www.el7far.com/go/?p=216613

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