A new job opportunity is available for the position ofCustomer Service Officer - Lebanon -

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تقدم الى اكثر من 2000 وظيفة متاحة اليوم فى الكويت فى موقع وظائف الكويت اليوم اكبر موقع وظائف للكويت

job description

عرض تفاصيل الوظيفة

POSITION VALUE:

The CSO is the first point of contact for customers and the key operator in preparing contracts, processing reservations, and ensuring excellent client service. This role handles all administrative tasks of bookings, payments, system input, and client communication.

DAILY RESPONSIBILITIES:

- Receive client inquiries (walk-in, phone, email, WhatsApp).

- Check fleet availability via WheelSyS system.

- Prepare new rental contracts in WheelSyS.

- Verify client documents (ID, driving license, passport, insurance).

- Explain rental terms, conditions, and insurance coverage to clients.

- Handle payments (cash, card, corporate account bookings).

- Open, update, and close rental contracts properly.

- Ensure client satisfaction during car delivery and return.

- Coordinate with Operation Manager for vehicle readiness and availability.

- Upload contract files and customer IDs to digital archives (Google Drive).

WEEKLY RESPONSIBILITIES:

- Review and submit weekly closed contracts to Accountant.

- Follow up on corporate account balances for upcoming bookings.

- Report any customer service issues to Branch Manager.

- Update CRM system with client notes and history.

MONTHLY RESPONSIBILITIES:

- Assist in preparing monthly sales reports for Branch Manager.

- Review corporate account receivables with Accountant for overdue balances.

- Participate in monthly customer service quality reviews.

المهارات


    https://www.bayt.com/ar/lebanon/jobs/customer-service-officer-5362234/?_gl=1*1u2vb3r*_up*MQ..*_ga*NjU3MDM0NDk0LjE3NTcwMTE4Njk.*_ga_1NKPLGNKKD*czE3NTcwMTE4NjkkbzEkZzAkdDE3NTcwMTE4NjkkajYwJGwwJGgw

    Job requirements

    • years experience

      Not Set

    • Required gender

      Not Set

    • اللغة الانجليزية

      أساسيات

    • Required age

      Not Set

    • Professional level

      Not Set

    • Educational level

      Not Set

    • مايكروسوفت أوفيس

      جيد جدا

    Salary and type of work

    • Salary

      غير محدد

    • employment type

      undefined

    Job features

    Short link to the job https://www.el7far.com/go/?p=220779

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    اتقدم الى اكثر من 2000 وظيفة متاحة الان فى الكويت مع اكبر موقع توظيف بالكويت www.kuwaitjobstoday.com