Role Purpose
1.Branch Sales Manager (BSM) is a pivotal role in a branch . Being a customer facing role The BSM has a central role to play in effectively leading and implementing changes introduced as an integral part of delivering the business strategy. Which requires good understanding the local branch customers and its surrounding demography
2. This has to be achieved byleading and mentoring a team of Premier and Advance relationship mangers (PRMs ,AWM, & SAWMs). The Role’s success will be achieved by creating and maintaining an environment where the Wealth Sales Manager andhisteam achieve the business objectives (KPI) and deliver the branch performance measures in line with the defined business plan
3. BSM needs to ensure that the above mentioned needs to be achieved by maintaining the highest standards of risk management, sales quality,control and compliance as required by the Group, WSM also needs to ensure that RWBM operating model is implemented by adhering to the Group standards in customer contact strategy and delivery of those standards in accordance with any specific local requirements
There needs to be a overall emphasis to direct and mentor the team to operate and display with highest levels of values and desired behaviors
Principal Accountabilities:Key activities and decision making areas
Impact on the Business / Function
·Lead PRMs, AWMs and SAWMs in line with the processes and activities in the RBWM Operating Model and other operational guidelines to achieve consistency of management of our people and delivery of service and sales to HSBC customers
·Monitor and act on sales activity management information and other internal information tools, using them to coach your team and achieve the business goals.
·Leading the team to make them effective relationship managers.
·Identify and act on factors that would increase local competitiveness
·Lead your team to deliver thekey performance indicators (KPIs) and planand ensure growth ofRBWM business for branch in line with INM strategic Plan / AOP projections
·Grow the share of wallet of customers being managed through effective and proactive customer contact management
·Increase the Wealth Management Services within the database by driving the concept of Financial Review & Need Based Sales
Customers / Stakeholders
·Use the principles and guidelines in the operating model to ensure customer needs are identified and where appropriate PRMs, AWMs and SAWMs use the support provided by specialists
https://www.bayt.com/ar/pakistan/jobs/vice-president-and-branch-sales-manager-73270403/?_gl=1*iupsyi*_up*MQ..*_ga*MTAwNDA2NjUyNy4xNzU2NTcxNTkz*_ga_1NKPLGNKKD*czE3NTY1NzE1OTMkbzEkZzEkdDE3NTY1NzE1OTUkajU4JGwwJGgw