A new job opportunity is available for the position ofCustomer Service Representative (Turkey) - Türkiye -

job description

عرض تفاصيل الوظيفة

Main Responsibilities

  • Processing customer orders and tracking (order entry, order status control and follow-up)
  • Instructing weekly delivery creation
  • Providing effective after-sales customer service, returning to the customer within the expected time and monitoring the process
  • Listening to the customers’ requests, suggestions, expectations and offering them appropriate solutions in order to ensure excellent service quality and customer satisfaction
  • Keeping the customer masterdate accurate and up-to-date
  • Working closely with the sales team
  • Making remedial suggestions within the scope of the processes
  • Tracking and reporting order and promotion results
  • Analyzing customer needs and making improvement suggestions
  • Using a CRM program with a phone line
  • Creating customer invoices.

Qualifications

  • Having experience in using SAP
  • Experienced in using MS Office (especially Excel)
  • Preferably experienced in the optical industry
  • Strong verbal and written communication
  • Experienced with the tasks that involve direct communication with the customer
  • Fluent in English
  • High problem solving skills
  • Compatible with team work
  • Having a dynamic, passionate and enthusiastic approach.

Safilo Fırsat Eşitliği Sağlayan Bir İşverendir. Bu şirket, istihdam ve personel uygulamaları açısından ırk, cinsiyet, yaş, engellilik, din, ulusal köken veya geçerli kanunlarla yasaklanan diğer hiçbir dayanak temelinde ayrımcılık yapmamaktadır ve yapmayacaktır.

https://tr.linkedin.com/jobs/view/customer-service-representative-turkey-at-safilo-4261008903?position=5&pageNum=5&refId=tmI7yCTFH0beuBEIKEvr1A%3D%3D&trackingId=LZY5v2hlIJkYJZYaOR%2Bjiw%3D%3D

Job requirements

  • years experience

    Not Set

  • Required gender

    Not Set

  • اللغة الانجليزية

    أساسيات

  • Required age

    Not Set

  • Professional level

    Not Set

  • Educational level

    Not Set

  • مايكروسوفت أوفيس

    جيد جدا

Salary and type of work

  • Salary

    غير محدد

  • employment type

    undefined

Job features

Short link to the job https://www.el7far.com/go/?p=215472

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