Analyst - Credit and Collections
Job Description
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As a Credit & Collections Analyst, you will be responsible for collecting and maintaining basic credit information. You will assist in reviewing and verifying overdue accounts. You will contact customers to confirm outstanding payments and renew credit information to help minimize outstanding debts. This position is open to candidates currently residing in Jeddah.
Responsibilities
Monitor past due invoices and make a high volume of collection contacts via phone, email, or customer portals.
Work with customers to determine the root cause of disputes for unpaid or short-paid invoices; identify and document detailed reasons.
Perform customer account reconciliations, including research of unapplied cash, credits, and unearned discounts.
Evaluate collectability of unearned cash discounts, finance charges, small dollar invoices, etc., and perform write-offs of uncollectable amounts within their authority.
Obtain appropriate credit information to rate creditworthiness of new and existing accounts within assigned portfolio.
Collaborate cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to gather and review documents, including purchase orders and credit applications; load into contract tracking tool for approval by financial services management and partners.
Review orders on credit hold by assessing creditworthiness of customers, including financial ratings, open invoices, in-process payments, and backlog; make recommendations for order release to supervisor.
Job description
As a Credit and Collections Analyst, you'll be responsible for collecting and maintaining basic credit information. You'll assist in reviewing and verifying delinquent accounts. You'll contact customers to confirm outstanding payments and update credit information to help reduce outstanding debt. This position is available for candidates currently residing in Jeddah.
Responsibilities
↚
Follow up on overdue invoices and make a large number of collection calls via phone, email, or customer portals.
Work with customers to identify the root cause of disputes related to unpaid or partially paid invoices; document detailed reasons.
Perform customer account reconciliations, including searching for unused cash, credits, and outstanding discounts.
Evaluate the collectability of outstanding cash discounts, finance charges, small invoices, etc., and implement write-offs of uncollectible amounts within the scope of its authority.
Obtain appropriate credit information to assess the creditworthiness of new and existing accounts within the designated portfolio.
Collaborate across departments with sales, operations, finance, contract management, and customer management teams to collect and review documents including purchase orders and credit requests, and upload them into the contract tracking tool for approval by financial services and partners.
Review credit-deferred orders by assessing customers' creditworthiness, including financial ratings, open invoices, current payments, and delinquencies, and providing recommendations for order release to the supervisor.
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