Brau is Hiring – Customer Engagement Specialist We’re looking for a Customer Engagement Specialist to join our team in Dubai and elevate every step of the client journey. - United Arab Emirates - Dubai

job description

عرض تفاصيل الوظيفة


Brau is Hiring – Customer Engagement Specialist 


We’re looking for a Customer Engagement Specialist to join our team in Dubai and elevate every step of the client journey.




Key Responsibilities:


Manage communications across WhatsApp, Instagram, calls, emails, and online bookings


Refine and implement customer engagement scripts


Deliver high-standard, professional responses to all inquiries


Handle complaints with care and professionalism


Manage and optimize salon scheduling


Support in achieving monthly sales targets




Requirements:


Strong customer relationship skills & complaint handling


Fluent in English & Arabic (both required)


Experience in luxury beauty, hospitality, or medical environments preferred


Excellent time management & multitasking abilities


Minimum 2 years’ customer service/contact center experience


High school diploma or higher




Location: Dubai


Job Type: Full-time


Interested candidates may send their CVs to recruitment@brau.ae


Job requirements

  • years experience

    Not Set

  • Required gender

    Not Set

  • اللغة الانجليزية

    أساسيات

  • Required age

    Not Set

  • Professional level

    Not Set

  • Educational level

    Not Set

  • مايكروسوفت أوفيس

    جيد جدا

Salary and type of work

  • Salary

    غير محدد

  • employment type

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Job features

Short link to the job https://www.el7far.com/uae/go/?p=227381

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